mallsigns.com

a division of Cybergraph Advertising, Inc.

 

Frequently Asked Questions

 

ORDERING:

Q: Can I order blank signs?

Q: My size sign is not listed. How can I order them?

Q: Is there a minimum order?

Q: When is my credit card charged?

Q: How much is shipping?

Q: Why is there a setup/layout fee?

Q: Is your site secure?

 

PRODUCTS:

Q. Can I suggest a design or theme for your catalog?

Q: What is the standard size sign used in mall sign holders?

Q: Can I order signs that allow me to change the copy?

 

MY ORDER:

Q: My event date changed! Can I change the copy on signs I have already received from you?


Q. Can I suggest a design or theme for your catalog?

A. Yes! Please call or email us.

 

Q: Can I order blank signs?

A: Yes! We are happy to offer our designs pre-printed for your own, later customization. There is no discount for ordering un-customized signs.

 


Q: Is there a minimum order?

A: Generally speaking, no. Most printed products do not have a minimum order, however all printed products have a minimum quantity to avoid a setup fee. Please see item descriptions for more information. Gift-with-purchase and incentive items may have a minimum quantity required.

 


Q: What is the standard size sign used in mall sign holders?

A: The most common size is 22 by 28 inches. This is standard poster board size. HMC Display, one of the leading sign holder manufacturers, also offers other standardized sizes. Therefore, we offer our Deluxe Posters in all their standard sizes. When ordering posters online, you will be required to select your size from a drop-down list.

 


Q: My size sign is not listed. How can I order them?

A: There are two methods. In first method you may simply order you desired design as a 22x28 Deluxe Poster and specify in the comments section on the order form what size you need. If you would like an estimate for your custom size prior to production, please indicate so in the comment section (note that using method one will provide an automatic order total that will not be accurate). The second method is to use the custom sign order form and specify your size and the design number you have selected. In using either method, your actual order total will be based as a Deluxe design printing at your specified size.

 


Q: Can I order signs that allow me to change the copy?

A: Yes! In our HARDWARE section we offer "Poster Pockets" in various sizes. Poster Pockets allow you to drop in your own printed plain paper into an optically clear PVC pocket that has been adhered to the poster. These are heavy duty and are MUCH more durable and attractive than a standard sheet protector. The most common size for use on 22x28 posters is the 11x17 Poster Pocket.

If you intend or order signs with pockets, specify what size you will be using in the comments section of the customization and we will include an outline in your proof showing the location of the pocket.

 


Q: Can I change the copy on signs I already had printed?

A: Yes! We can print a snipe to cover just about any section of a sign that your desire. If you ordered the original sign to be sniped from us, let us know what area you need the snipe to cover and it what the snipe needs to say. You will be provided with an E-Proof just like on any other sign order. Snipes are laminated prints with an adhesive back. Their finish matches our Deluxe Posters. To order, please use the custom order page.

 


Q: When is my credit card charged?

A: Your credit card will not be charged until your order is shipped, however, your available credit may be reduced by pre-authorization of the order amount once your order is received. Certain items may require prepayment and will be charged upon order receipt.

 


Q: How much is shipping?

A: Please visit the shipping and delivery page for complete details.

 


Q: Why is there a setup/layout fee?

A: All Deluxe Printed Products have a setup fee for each layout required for producing your order. Setup fees are waived with larger quantity orders and are item specific. Setup and layout fees cover our costs of producing your layout and proofs. Setup fees will still be charged to canceled orders if a proof has been produced. Please view the terms page for more information.

 

Q: Is your site secure?

A: Yes!. Our servers and site and use SSL encryption and are certified by Thawte. Your full credit card information is never stored on our servers and is always encrypted during transmission.

 

 
Cybergraph advertising is an advertsising agency specializing in branding and event marketing. Our MallSigns division produces advertising and marketing mateirals for shopping malls, shopping centers, lifestyle centers, retailers and businesses nationwide. Order a custom design or choose one of the many design templates from our catalog. Items include mall marketing posters, banners and large format printing services in Raleigh, NC. with shipping nationwide. We have barricade graphics and do custom printed gift certificates as well as custom design postcards. We don't consider ourselves a discount printer but an affordable rate and wholesale printing company for business to business and reseale transactions. We make a lot of retail posters and banners customer printed or pick a design from our library of 3000 designs. Need postcards table tents? We have those too. Catalog for online ordering of counter signs and architectural signage. Indoor and outdoor signs posters graphics advertising displays. Compare us to PosterSolutions and good to go graphics. We think you will love our art and be thrilled with the quality of our printed products. Marketing and customer service harward items include Stages, folding stages, mobile stages, choral risers, wheelchairs, and strollers for malls. We offer a large selection of products for lifestyle centers and village concept shopping centers. 22x28 posters, outdoor posters, mallsigns.com, poster, cybergraph, mallsigns, marketing, advertising, mallsign, mall signs, cybergraph, sales up, ICSC member, CMD, mall, sign, signs, signage, shopping center, POP, point-of-purchase, displays, labels, label, color printing, encad, floor minders, floor signs, 22x28, special events, NCCSC, advertising, design, posters, rex michael, marketing director, mall poster, deluxe posters, floor graphics. Laminated or card stock table tents. Counter signs on foam board with easel backs can also be laminated. Wall murals, mall paper posters. Some design categories include: santa, holiday, sale, easter, easter bunny, mother's day, father's day, back to school, back-to-school, sales, clearance, moving, leasing, for lease. We serve shopping malls. We have been an ICSC member and a NCCSC member. We have a poster printer that does full color, close PMS color matching, sign shell, poster shell, design shell, logo items or promotional products, gift with purchase, good graphics, new designs, hot designs, catalog, online ordering, online proof, designjet printers, panel signs. mallsigns.com and cybergraph.com a mallwraps.com the signs4malls.com with rexmichael.com also mallgraphic.com but customretailsigns.com also customretailsign.com and don't forget 888mallsigns.com raleighbigprints.com raleighposters.com raleighbigprint.com largeformatprinting.net